Terms of Use
Last Updated: January 20, 2026
1. Introduction
Welcome to SurgePay ("SurgePay", "we", "our", "us"). SurgePay is a financial technology platform that enables users to create digital wallets, send and receive funds, convert currencies, and access blockchain financial services.
By downloading, accessing, or using the SurgePay mobile application or related services (collectively, the "Services"), you agree to be bound by these Terms of Use ("Terms"). If you do not agree, do not use the Services.
2. Eligibility
You must:
- Be at least 16 years old.
- Have legal capacity to enter into a binding agreement.
- Comply with all applicable laws and regulations.
SurgePay may restrict or deny access in certain jurisdictions.
3. Account Registration
To use SurgePay, you must create an account and provide accurate, complete information. You agree to:
- Maintain accurate account details.
- Keep your credentials secure.
- Notify us immediately of unauthorized access.
You are responsible for all activities conducted through your account.
4. KYC, Compliance & Verification
SurgePay complies with applicable AML, CFT, and KYC regulations. You authorize us to:
- Collect and verify identity information.
- Share information with verification partners.
- Suspend or terminate accounts that fail compliance checks.
5. Services Description
SurgePay may provide:
- Digital wallets (fiat and stablecoin-based).
- Peer-to-peer transfers.
- On-chain crypto transactions.
- Currency conversion.
- Off-ramp and on-ramp services.
- Virtual or physical payment cards (via partners).
Services may change, be limited, or be discontinued at any time.
6. Fees
Fees may apply for certain transactions or services. Applicable fees will be disclosed in-app or prior to execution. SurgePay reserves the right to update fees with notice.
7. Prohibited Activities
You agree not to use SurgePay for:
- Fraud, money laundering, or terrorist financing.
- Illegal goods or services.
- Circumventing sanctions or regulations.
- Exploiting or attempting to breach system security.
Violation may result in suspension, termination, or reporting to authorities.
8. Transaction Finality
Blockchain and financial transactions are irreversible once completed. SurgePay is not responsible for losses caused by incorrect addresses, user error, or network failures beyond our control.
9. Account Suspension & Termination
We may suspend or terminate your account if:
- You breach these Terms.
- Required by law or regulation.
- Risk or fraud concerns arise.
Remaining balances may be held or released subject to compliance obligations.
10. Intellectual Property
All content, trademarks, software, and materials related to SurgePay are owned by or licensed to SurgePay. You may not copy, modify, or distribute without permission.
11. Disclaimers
SurgePay is provided "as is" and "as available". We do not guarantee uninterrupted or error-free service. Cryptocurrency and financial services involve risk.
12. Limitation of Liability
To the maximum extent permitted by law, SurgePay shall not be liable for indirect, incidental, or consequential damages, including loss of funds due to user error or third-party failures.
13. Governing Law
These Terms are governed by the laws of the applicable jurisdiction where SurgePay operates, without regard to conflict of law principles.
14. Changes to Terms
We may update these Terms from time to time. Continued use of the Services constitutes acceptance of the updated Terms.
15. Contact
For questions or support, email support@surgepay.tech.
